Reverse Logistics

Reverse Logistics

ZIPFLO’s Quick Reverse Logistics Solutions For Making Customers’ Supply Chains Efficient

Returns form an essential component of the supply chain processes; unlike the usual downstream movement of goods for sale across the distribution channels, unsold, returned goods move upstream in the supply chain.

Through ZIPFLO’s Reverse Logistics service, customers can return their unsold, expired inventory, end of life cycle inventory and damaged inventory back to the designated origin.

Why ZIPFLO is most suited for your logistics requirements?

• 24x7, 365 days operations continuity
• Customised process & arrangements to facilitate reverse pick-ups
• Fastest multimodal connectivity through Surface and Air
• Direct and dedicated routes for shortest transit times
• Value-added 3PL, warehousing and consulting support
• Track and trace facility for complete visibility
• GST input tax credit benefits, 100% E-Waybill compliance
• NIC integration for auto E-Waybill updates & validity extension
• Seamless processes and swift issue resolution
• Connectivity up to tier II, III cities & towns located in the remotest corners of the country

How do we treat different processes as per the customers’ needs?

We treat such processes differently as per customer’s needs by managing -

• Distinct documentation procedure (Returns Invoice)
• Safe handling
• Returns authorization from the original consignor
• Goods disposition decision
• Approvals and authorization hierarchy
• Revised documentation and taxation
• Re-packing for damage free transfers

ZIPFLO’s returns system seeks to address the challenge of other systems and provides a distinctive online platform for the downstream dealers/ partners to put in a returns request that goes to the work bench of a pre-configured approver.

Once approved, the closest ZIPFLO’s point of presence that has been mapped with the point of pick-up initiates the ‘pickup’ from the requestor and updates the pickup request with the waybill number.

All stakeholders, requesters, approvers, pickup associates, receivers get a transparent view of the entire 'Returns Process'.

Optimise your supply chain with ZIPFLO’s efficient and reliable service offerings. Give a reliable delivery experience to your customers.